Post
The support angel who proved healer characters can dominate the cultural conversation as hard as damage dealers.
Mercy became beloved because her fantasy is crystal clear: mobility, rescue, and battlefield triage as expression of care. She also became infamous because when that fantasy is strong, balance debates get heated very quickly.
Example
Mercy mains effectively built their own subculture, which is usually a sign a character has broken through mere roster status.
Why it matters
Mercy matters because support-role identity can be every bit as iconic as aggression if the design is confident enough.
Related concepts